Operations Administrator

Operations Administrator

Are you happy to get stuck in and be flexible with a new role?

Do you have a palate for trying different cuisines?

Are you super organised?

If this sounds like you, then please apply below!

Location: Hadleigh

Working Hours: Monday-Friday 9am-5pm Some flexibility to assist with trade shows.

Salary: 25,000 per annum

Holiday Entitlement: 20 days plus bank holidays; increasing with service.

Additional Benefits:

Free on-site parking

Interviews:

Interviews will be taking place on Friday 12th January

What are we looking for from you?

• Previous office support experience to a high standard
• Confidence when speaking to customers on the phone and email resolving any queries efficiently and effectively.
• An enthusiastic personality with a drive to learn and develop.
• Order processing experience and experience on Sage 50 would be advantageous
• Good knowledge of IT systems, including Microsoft Office

The role

• Serve as the primary point of contact for all incoming communications, including telephone calls, emails, and visitors at the reception.
• Manage the end-to-end process of customer orders, ensuring timely updates to customers and coordination with production for efficient order dispatch.
• Handle the processing of orders from the website/Shopify platform, overseeing shipping statuses, and managing website administration.
• Administer and curate content for various social media platforms, with a focus on food around the world
• Coordinate weekly transport bookings for order dispatch, while maintaining communication with transport services to address any issues or delays.
• Generate invoices for dispatched orders and provide regular sales figures to the directors on a daily and monthly basis.
• Utilise Sage 50 accounts for processing supplier invoices and organising supplier BACs payments.
• Maintain office organisation through effective filing and general administrative duties to optimise operational processes.
• Support senior management, occasionally accompanying them for evening/weekend travel, customer visits, and participation in trade shows to promote products.
• Assist in marketing efforts, organising promotional activities with the customer base and coordinating exhibition events.
• Adhere to a smart dress code and exhibit a keen interest in exploring diverse cuisines to contribute to the development of the product portfolio.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.