Welcome to Taylor Whitmore,
We currently present a fantastic opportunity with our client, based in Hadleigh, for the role of Operations Administrator. Our client is a family-run business nestled in the heart of the Suffolk countryside, specializing in the production of a diverse range of cooking sauces for wholesale and hospitality clients across the UK.
Responsibilities for this role encompass:
- Serving as the primary point of contact for all incoming telephone calls, emails, and reception visitors.
- Managing customer orders, ensuring timely updates to clients, and collaborating with production to guarantee on-time dispatch.
- Handling website and Shopify orders, overseeing website administration, including monitoring shipping statuses.
- Running social media accounts across various platforms, with a particular focus on global culinary trends.
- Coordinating transport logistics for weekly order dispatch and addressing any transportation-related delays or issues.
- Invoicing orders upon dispatch and providing daily and monthly sales figures to the directors.
- Processing supplier invoices using Sage 50 accounts and facilitating supplier BACS payments.
- Conducting general office administration, including filing, to ensure streamlined processes.
- Supporting directors and contributing to various aspects of business operations.
- Participating in marketing activities, organizing promotions with customers, and coordinating exhibition events.
- Occasional evening/weekend travel with senior management for customer visits and trade shows.
The ideal candidate will possess finance experience, particularly in Sage 50 and invoice processing, and be a confident and articulate communicator. Attention to detail, a proactive approach, and the ability to build strong relationships are crucial for success in this role. The selected candidate should demonstrate enthusiasm, friendliness, and a positive attitude.
This full-time position operates from Monday to Friday, 9 am to 5 pm. If you find this opportunity intriguing, please apply below or call us for an informal chat. We look forward to hearing from you soon.