Our client, a global non-profit research organisation, is looking for an Operations Associate to join their growing team. You will be responsible for ensuring smooth delivery of day-to-day operations as well as providing IT, administration and recruitment support.
We are looking for a personable and efficient problem solver who is a strong communicator and possesses a can-do attitude. Working both as part of a team and autonomously will be vital for this role hence you must be able to juggle multiple tasks at once whilst delivering tasks to a meticulous standard.
Responsibilities will include:
- First point of contact for all calls
- Manage general inbox and redirect emails where required
- Manage office supplies, equipment and maintenance, including ordering supplies
- Support the Operations Manager in developing new operations policies and procedures
- Support the planning and coordination of office events
- Provide general admin support to the COO and MD and Operations team including diary management of organisation-wide meetings
- Assist the UK team with any travel bookings
- Troubleshoot basic IT issues
- Support the onboarding process of new employees
- Update and maintain the HR system as required
- Support with recruitment, including placing adverts, arranging interviews
- Support the Operations team to ensure institutional policies, training resources and information are up to date
- Assist with onboarding of new employees
- Assist with ad hoc administrative HR requests
What we are looking for:
- Similar experience in an operations or admin role
- Impeccable organisational and communication skills both in an oral and written capacity
- Ability to work in a fast-paced and hands-on environment
- Confident to work independently and make decisions quickly
- Strong ability to multitask and prioritise
- Exercise excellent teamwork
- Friendly and approachable with the ability to develop great working relationships
- Pay meticulous attention to detail
- Willingness to learn
- Proficient knowledge of MS Office including: Outlook, Word, Excel and PowerPoint