Operations Associate

Who we are

Zinc builds automated reference and background checking tools for forward-thinking companies that really care about candidate experience. Founded in 2017, Zinc has a unique approach to background checking, that's redefining industry standards. We're an early-stage startup going through rapid growth. Zinc’s founding team have spent years in recruitment, talent, and HRTech. We saw a field plagued with inefficiency, prejudice and a lack of transparency. We first sought to solve the burden of referencing, then sought to tackle the broader category of background checking.

Read more about our story here: www.zincwork.com/mission

We're a culture first company, and enjoy an active calendar of both company and team organised events! Making the most of our London location we have regular company socials which usually involve dinner, an activity (darts, shuffleboard, bowling, etc) and drinks. We have a team bouldering club , a poker club ️, a slow cooker society , running club (aka Zinc Zoomers!) and regular board games!

The big event in the Zinc calendar for team bonding is our annual retreat ✈️: in 2023 we went to Bergerac in France and for 2024 we're off to France again! (we've got seats on the plane saved for our new joiners!)

Zinc is a company built on transparency, empowerment and data ownership.

We recently redefined our company values…

✅ Life at Zinc is: Focused, Empowered and Trusted.

The Role

Maybe a little biased, but we think this role is super cool. You’ll be joining the Operations team (currently a team of 4) and have a unique opportunity to be involved with lots of areas of this growing start-up. You'll be working with all departments, Product, Finance, Sales and Customer Success with the unique opportunity to learn about all areas of the business and find out what you'd like to explore more thoroughly over time.

Whilst we’ll be excited to meet folks with creative mindsets the key things we need are curiosity, drive, and prioritisation. You’ll need to roll up your sleeves and get stuck in, but anything you want to learn about start-up life, we’re happy to teach.

If you’re someone who one day sees themselves as a future start-up founder themselves, this is a great opportunity to get under the skin of a business that’s about the take-off and learn the trade.

Requirements

Your first 3 months

• Learn all about background checking and the Zinc platform
• Supporting team leads to remove friction within their teams and processes.
• Hands on work, invoicing customers and reconciling payments in spreadsheets and getting to know tools like Stripe.
• Gradually taking on operations admin so the business runs like clockwork
• Get to know the team, learn about how the office runs and takeover important culture-affirming tasks

At 6 months

• Will be taking complete ownership of problem-solving projects across the whole organisation.
• Continually identifying and solving bottlenecks in company processes.
• Be a champion of speed and efficiency at Zinc.
• Working with senior leadership across the company on dial moving initiative's that will drive future growth of the business.

At 12 months

You'll have had a generalist overview of almost every team in the business, and we'd be keen to support you in whichever direction internally you'd like to move

Who We're Looking For
Entrepreneurial & self-starting

• You always present possible solutions, even if you're unsure.
• You focus on solving issues rather than assigning blame.
You actively seek ways to improve and contribute to team success.

Strong sense of personal accountability

• You hold yourself to high standards.
You feel excited and energised by the possibility of being able to forge your own success.
• 
  

Self-improvement driven, always hungry for knowledge

• You love to learn and strive for continuous improvement.
You love optimising tech in your life, you are savvy on Exel and are keen to pick up new softwares too.

Ambitious for personal career and progression

You feel excited about startups and values the diversity of an operations role.

You're proactive, you don't wait for tasks, you will find something to do if you're at a loose end.
Salary £25,000 - £27,000

Benefits

What we offer

• Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring:
  
24 days holiday + Bank Holidays + your birthday off
• Apple laptop and latest tech gear for your home workstation
• £1200 annual benefits allowance (ThanksBen, from month 2)
• Early finish Fridays (16:30)
• Enhanced company sick pay (10 days)
• Quarterly team socials
Yearly company retreat: this year we're going to France
• Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
• Statutory pension with NEST (3% employer, 5% employee)
• Zinc shares, issued through the EMI Scheme
• Unlimited access to MoreHappi coaching

Please note that currently we are unable to provide visa sponsorship