Receptionist

Please note we cannot accept applications via Indeed and you must visit our careers site to apply online: https://mfmac.earcu.com/jobs/vacancy/part-time-client-suite-assistant-glasgow-0124-glasgow-office/123/description/

Summary of Role

To provide an excellent client service to both internal and external clients; managing the day-to-day operation of the client suite and all services provided within the client suite.

This is a part-time role, based in our Glasgow office.

Working pattern will be Wednesday, Thursday & Friday. 7 hours per day (with a 1 hour lunch break) within the time period of 8.30am - 5.30pm.

Key Tasks

• Provide an excellent front-of-house service, offering a warm welcome to all clients and visitors and recording the use of visitor security passes.
• Answer and transfer calls via the switchboard in a professional and efficient manner.
• Ensure all hospitality requirements are catered for, from ordering through to service and clear up.
• Maintain excellent housekeeping of the Client Suite, including all meeting rooms.
• Book business travel and accommodation as requested and ensure tickets are given to individuals on a timely basis.
• Provide advice and set up of audio-visual equipment in meeting rooms.
• Deal with other administrative tasks (e.g. electronic faxes, email enquiries, invoices, stock control) in a diligent and conscientious manner.

Qualifications and Experience

• Experience of working in a busy reception, or within a professional services environment, would be advantageous.
• Requires an individual who has the ability to multitask whilst also maintaining a professional and friendly service.
• Ability to communicate clearly, concisely and professionally.
• Good attention to detail.

Person Specification

• You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon.
• You enjoy working within a team and autonomously on your own initiative.
• You are personable and good at building and developing client relationships.
• You are confident and you have a strong belief in yourself and your own ability.
• You are committed to providing a good client experience and willing to put in extra time and effort when required.

Candidates with a disability who meet the minimum criteria for the role will be guaranteed an interview.

Here at Morton Fraser MacRoberts we believe in a positive work life balance and in an inclusive and friendly working environment.

We offer a generous benefits package including:

• Profit Related Pay
• Pension Scheme
• Private Medical Insurance for all employees (BUPA)
• Holidays starting at 25 days plus 9 public holidays (plus birthday off)
• Tax Efficient Car Lease Scheme
• Cycle to Work Scheme
• Life Assurance
• Income Protection
• Access to Comprehensive Wellbeing resources
• Retail Discounts

We operate our business on an agile basis reflecting the needs of our clients and our people to deliver outstanding client service. We will agree a suitable office/homeworking arrangement with all candidates.

As signatories of the Armed Forces Covenant, we recognise the value that serving personnel, reservists, veterans and military families bring to our business. Please ensure you include any military skills and qualifications you hold when applying for a vacancy with us to ensure they are recognised during our recruitment and selection process.

Job Types: Part-time, Permanent

Pay: £21,840.00-£26,000.00 per year

Expected hours: 21 per week

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Life insurance
• Private medical insurance
• Sick pay

Supplemental pay types:

• Bonus scheme

Work Location: In person