Security Manager

Sodexo is hiring a dedicated Security Manager in Wirral - CH62 4ZD. If you are a vigilant professional with a commitment to safety and security, then we want you to be part of our organisation! Join our team and contribute to maintaining a secure and safe environment for all!

What you’ll do: 

To take the lead from a Security perspective supported by the GSM & other members of the Management team to provide strategic Security delivery across all Security related activities within the Unilever Port Sunlight Campus / Hub delivering impeccable customer service and innovation

To effectively manage and support a highly capable on-site Security team to deliver against the strategic objectives for the contract, together with the delivery of a 5-star customer experience
To drive the Security business forward so it continues to improve, and process are consistent across all areas of Security activity within the Port Sunlight Campus / Hub
To take the lead from a Security perspective supported by the GSM & other members of the Management team to provide direction and expertise to the operation by promoting Sodexo strategies and service offer
To actively work across the Unilever Port Sunlight Campus / Hub with the Security shift leaders and on-site Security teams
Alignment of Security activities, processes and procedures across the Unilever Port Sunlight Campus / Hub
Work closely and in conjunction with Unilever Safety teams and site management
2. Accountabilities or “What you have to do”

Successfully improve and maintain performance in Security services across both sites (HPC & R&D), whilst helping to reducing service costs, to achieve budget / forecast

Become the service line expert for excellent service to internal and external clients
Support in the Management of Security equipment capabilities (i.e. alarms, access control, CCTV etc) for our client, ensuring existing equipment is maintained to the highest standards and ensure all issues are report to Unilever, for a fix to be arranged
Drive excellence in operational delivery to maximise operational excellence
Support the development and training of a competent team to deliver a consistent service ensuring effective leadership of all activity
Ensure achievement against all contractual service level agreements and key performance indicators
Help in the development of policy, strategy and procedures for Security delivery
Establish and maintain best practise links with other Security Managers / Leads within the Unilever Group
Support the GSM in ensuring that all aspects of the business are conducted in accordance with all relevant statutory requirements and codes of practice.
Engage with customers and clients on a routine basis and lead by example in providing excellence in contract and relationship management
Manage relationships and key interfaces with the client and the client’s key decision makers
Adherence to general standards in accordance with Health and Safety at Work Act (HASAWA) requirements
Support the department and have responsibility for all Security related Health and Safety matters ensuring compliance with Sodexo and client procedures
Liaison with various external agencies (i.e. Police, Fire Brigade etc) as and when required
Ensure compliance against contractual Service Level Agreements
To effectively manage the team members working on both the HPC & R&D sites across the Campus / Hub
To take the lead from a Security perspective supported by the GSM & other members of the Management team in the writing of processes, procedures, guidelines & audit process for departmental activities
Engage with the team and ensure compliance in training, performance management, compliance checks, including personal development & reviews. Check and complete SIA license renewals / vetting, book & manage 1st aid refresher training
Management of Sodexo in-house relief and / or agency officers when applicable, to be cost effective and efficient
Continually reviewing existing processes to stimulate continuous improvement and innovation
Leading the operations to ensure all site occupants, visitors and guests receive the highest level of 5-star services in a pleasant clean and safe environment.
Lead in managing the team and operation to proactively control and develop the co-ordination, planning and organisation of the Security Services.
3. Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”

Services are delivered to the required level across the service portfolio, service excellence as standard

Operations are being delivered in compliance to the contract
Safety, Health and Environmental compliance in all activities
Service Level Agreements are completed monthly with no failures to contractual KPIs
Services delivered within budgets with savings & innovations, initiatives suggested & explored where possible
Lead a stable & fully integrated on site team with multi skilled management & employees where possible
Strive for Unilever’s Security Campus / Hub solution to be recognised by our client and Sodexo as a benchmark for service excellence within the contract and wider Sodexo operation

What you bring: 

·      Minimum of 3 - 5 years’ experience in a high-profile Security environment

·      Proven track record of initiating and leading demanding business change programmes

·      Exceptional client and customer relationship management skills

·      Excellent communication, influencing and facilitation skills

·      Excellent health and safety knowledge and experience. IOSH desirable.

·      Proven background in multi skilled Security disciplines, Reception, Switchboard experience desirable.

·      SIA Front line licenced

·      CCTV knowledge and licence

·      Excellent IT skills

·      Security IT system knowledge and experience

·      Strong leadership skills

Previous experience in supervision / management or working across multi sites desirable.

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Package Description
Security Manager
Monday - Friday 9am - 5pm (Occasional changes to meet the business need if required) 
40 Hours per week
£16.52 per hour + Sodexo Benefits.
1 minute walk from Port Sunlight Train Station
Free Onsite Parking
Discounted staff shop on site
Free hot beverages whilst on site
20 days annual leave increasing to 25 with service
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is CH62 4ZD

About The CompanyAbout Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.