Senior Administrator

Operations Assistant/Senior Administrator.

Candidates with STRONG administration/ Office experience with an interest in Travel industry.

My client is a leading service provider to the travel industry and due to expansion, an opportunity has arisen to join their operations team.
Role Profile:
Assisting the Head of Operations on a daily basis.
Processing of group and FIT reservation requests in a prompt, friendly and efficient manner.
Making group bookings for restaurants and attractions throughout the UK and Northern Europe
Providing booking advice and assistance to our tour operator and consumer clients and suppliers
Identifying, engaging, negotiating and on boarding of new supply partners
Building and maintaining strong relationships with clients and suppliers
Pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer. Some of these will be in the evening and allow you to experience the shows, attractions, and venues we are offering.
Skills required:
MUST have experience within a busy office environment and be able to multitask.
Confident, polite and professional telephone manner.
Strong written and verbal communication skills.
Excellent customer service skills.
Ability to work with a sense of urgency and meet deadlines.
Excellent attention to detail.
Computer literate - training will be provided on our in-house system.
Numeracy skills.
Job Type: Permanent/Hybrid 3 days in office and 2 days at home
20-25KPA
Hours: 9:00 am to 5:30 pm (1 hour lunch), 5 days a week Monday to Friday