Trilingual Customer Support Advisor - French And German

FRENCH SELECTION UK
Trilingual Customer Support Advisor (French and German)
Customer service, Customer support, Customer care, Sales support, sales admin, B2B, Inbound Call, Customer Care, Administration, order processing, quotes, enquiries, email, product info, payments, international Customer service, Admin support, , Fluent in French, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian,, London
Salary: Up to £30,000pa (Depending on experience)
Location: London
Ref: 4166GD5

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 4166GD5
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

*Office based - Monday to Friday*
*Full time permanent position*
*Full training provided*

The Company:
Our client is a well-established UK company who design and manufacture a variety of products supplied worldwide

Main Duties:
To provide outstanding customer service to a large portfolio of clients

The Role:
- Respond to enquiries via telephone, email or live chat
- Provide customers with product information and quotes
- Answer queries regarding lead times, invoicing and stock
- Order processing
- Follow up on outstanding enquires ensuring any further info is provided
- Monitor lead times and deliveries
- Translating as needed

The Candidate:
- Fluent in French and German (written and spoken) essential
- Experience in customer service beneficial
- Excellent communication skills
- Confident, dynamic and willing to learn
- IT literate

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.