Customer Insight Manager jobs in London

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HOUSING CUSTOMER INSIGHT MANAGER

Customer Insight Manager . Permanent . Public Sector - Local Authority . Full Time - Monday to Friday, 36 hours per week. Hybrid Working - 3 days in office (Croydon), 2 days at home. Play a pivotal role in elevating customer satis...

CompanyAdecco
AddressCroydon, Greater London
CategoryAdvertising & Marketing
Salary£57,201/annum
Job typePermanent
Date Posted a week ago See detail

Housing Customer Insight Manager

Adecco

Croydon, Greater London

£57,201/annum

Customer Insight Manager . Permanent . Public Sector - Local Authority . Full Time - Monday to Friday, 36 hours per week. Hybrid Working - 3 days in office (Croydon), 2 days at home. Play a pivotal role in elevating customer satis...

Clients and Markets Insights Manager - Tax

Bdo

London, Greater London

Study market conditions, planned legislation changesand current sales activity to make recommendations for future marketingactivity. Analyze qualitative data, trends, strategies, and competition aiming at increasing competitiven...

Oncology Brand and Customer Manager

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

Office Manager for Customer Care New

Csc Recruitment Ltd

Ealing, Greater London

£40,000 - £45,000/annum

Must have experience within Customer Care and Managing teams within this! !For this position you will be an Office Manager for the Customer Care team overseeing a team of 10 Customer Care coodinators.- General Administration- sc...

Customer Experience Manager

The Scouts Association

London, England

£31,716 per annum

Prior experience operating as a manager in a Customer Experience focussed environment. Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and...

Customer Liaison Case Manager

Service Care Solutions - Housing

London, England

£21.65 per hour

To proactively collaborate with residents to surmount barriers and facilitate repairs. To handle cases related to damp, mould, and disrepair in accordance with regulatory guidance and legislation. To liaise with internal and exter...

AV Project Manager CUSTOM INSTALL

Creative Personnel Ltd

London, England

48000.00 - 55000.00 GBP Annual

You will have previously worked on high end solutions that have encompassed Crestron, Savant, Crontrol4 and Lutron control and bring an in depth understanding of the audio visual installation process and how best to avoid any pit...

Client Service/Customer Relationship Manager – HVAC experience beneficial

Team

London, England

£60,000/annum

Strong track record in service management or operations management. Experience managing a team of engineers. Excellent planning and resource allocation skills. Knowledge of the HVAC industry would be beneficial, namely air conditi...

Customer Success Manager, iGaming

Paysafe

London, Greater London

Being open and honest.. Keeping focused.. Operating with Courage.. Pioneering the future.. At least three years of experience as a Customer Success Manager or in a similar role, with a proven track record of increasing customer sa...

Repairs Customer Service Manager

Critical Project Resourcing Ltd

London

We are looking for a Repairs Customer Service Manager on an interim basis to work with a Local Authority in North London. This is a 6 month placement and offers hybrid working. Job responsibilities include, but are not limited to:...

Customer Service Manager (12 months FTC)

Business Of Fashion

London, Greater London

Customer Relationship Management: Actively develops strong working relationships with Strategic account contacts and senior Sales management to ensure positive ongoing partnerships identifying gaps in service and providing the dir...

Customer Service Manager (9 months FTC)

Business Of Fashion

London, Greater London

Customer Relationship Management: Actively develops strong working relationships with Strategic account contacts and senior Sales management to ensure positive ongoing partnerships identifying gaps in service and providing the dir...

Insights Manager

Post Office

London, England

Have experience scripting surveys using CMIX (Dynata platform). Be comfortable presenting insights and explaining research outcomes to stakeholders. Be able to create engaging outputs. Effectively manage research suppliers and res...

Brand and Customer Manager, Oncology

Msd

London, Greater London

Lead development of operational plans and omnichannel campaigns, ensuring alignment with strategy and delivery against quarterly OKRs, strong KPIs and performance targets. Utilise our strategic planning process to develop a segmen...

Access Evaluation and Insight Manager

Royal Veterinary College

London, England

£38,721 to £49,521 Per Annum Including London Weighting

Competitive and attractive pension package. Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata. On site caf and restaurant. Free membership to the Fitness and Wellbeing Centre located on site (gym,...

Audience Insights Manager

Southbank Centre

London, England

£37,000 to £40,000

This is a wonderful opportunity for a highly motivated, self-starter to be part of a newly configured, Audience Engagement and Insights team, where this role is key to developing Southbank Centres relationships with audiences thr...

Customer Relation Manager/Day Duty Manager

Residential Management Group

London, England

£35,000 a year

Excellent people management and team working skills, with good delegation abilities. Ability to deliver clear and concise information both verbally and written. Strong attention to detail, time management, and the capacity to work...

Customer Experience Manager

Vermelo Rpo

London, England

Competitive salary

Provide SME knowledge to the business on Customer Experience measures, including NPS and CES. Collaborate with other CX Team colleagues to maintain survey question sets and design new surveys. Produce research briefs and discussio...

Customer Service Team Manager

Adecco

Croydon, Greater London

£20.57 - £27.96/hour Umbrella, PAYE, Holiday, Pensions Scheme

Customer Service Team Manager. Public Sector - Local Authority . Full-time position. Monday- Friday, 36 hours per week. Temporary role - 4 months with likely extension. Possibility of temp to perm in the future.. 20.57 per hour P...

Customer Service Manager

Bain And Gray

London, Greater London

£30k - £35k

Producing weekly and monthly reporting of customer feedback. Leading on a variety of Customer Service projects. Workflow management. Develop and implement best practice for Customer Service. Owning the customer experience. Have ex...

Customer Operations & Oversight Manager - Insurance

Finitas

London

Negotiable

Insurance/pensions and annuities is crucial. Management experience. Experience delivering good customer experience. Experience delivering business outcomes. NO sponsorship available....

Finance Manager, UK Customer Fulfillment

Amazon Uk

London, Greater London

Competitive salary

That will involve deep diving into data, managing our planning processes, and giving team members guidance on more ambiguous areas of our cost structures. We help to manage dynamic inventory and facilitate speedy deliveries round...

Data, Insights and CRM Manager

London Philharmonic Orchestra

London, England

£30k-£40k

The Data, Insights and CRM Manager will work alongside a vibrant and supportive Marketing department, taking responsibility for data analysis and insight in relation to the website, email marketing, the CRM ticketing database, and...

Qualitative Research Manager – Cultural & Brand Insights – Global Boutique

Resources Group

London, England

up to £45,000 + Bens

With award winning methodologies and tools, this team work with top multinational drinks, multi-media brands, technology leaders and fashion clients. Your drive and curiosity will help deliver new innovative ways of working and ch...

E-Commerce Customer Success Manager

Allianz

London, Greater London

Own customer relationship post contract signature (after successful handover from the sales team). Secure solution adoption and ramp up to maximize insurable turnover. Provide expertise to the customer with regards to best practic...

Customer Success Manager

Twentyfour Recruitment Ltd

London, England

£45,000 - £50,000/annum

Develop and manage strong relationships with a large number of clients to understand their needs and challenges. Be the main point of contact and liaison between clients and internal teams. Take on new accounts, onboard and adopt...

Customer Account Manager

Universal Business Team

Leaves Green, Greater London

£25,000 - £35,000/annum

Assist with the onboarding of new customers won by the Business Development team. Take ownership of new customers as their internal point of contact. Manage existing Customer Accounts, focusing on increasing sales and gross profit...

Customer Experience Manager / Customer Services Manager

Recorra Limited

London, England

£40,000/annum

Meet Company quality standards for timeliness and accuracy of customer responses. Review and report on team performance against KPIs. Working with Marketing to ensure collateral and service information sheets are up-to-date and re...

Customer Service Manager

Wrs Recruitment

London, England

£30,000/annum + Bonus

Job Title: Customer Service ManagerSalary: 30,000 per annumJob Types: Full-time, PermanentSchedule: 9:30am - 5:30pmLocation: LondonCustomer Service ManagerLondon30K + Bonus5 days a week in office09.30-17.30We are looking for a...

Customer Success Manager

Cbre Central Functions

London, England

Understand customers' business objectives, KPIs, and success metrics to effectively develop success plans that drive engagement, product adoption, retention, and growth. Build and foster unbreakable customer relationships and serv...