Business Administrator

Overview: The Business Administrator holds a pivotal role in overseeing and executing all administrative functions essential for the smooth operation of the business. This entails providing comprehensive support to the Chief Executive and Executive Director, encompassing daily briefings, diary and appointment management, email correspondence, and liaison with internal departments for ad-hoc reporting needs.

Key Responsibilities:

• Act as the primary point of contact for inbound telephone communications, ensuring efficient redirection to relevant departments, message-taking, and appropriate follow-up actions.
• Record minutes for all internal and external meetings, utilising a standardised business format and promptly distributing them to relevant stakeholders.
• Monitor and manage the renewal dates and associated costs of various operational facets, including but not limited to liability, vehicle, plant, and facility matters.
• Facilitate administrative support for ISO activities, including audit assistance, liaison with relevant departments to address comments, and submission to the Executive Director for resolution.
• Maintain and update company process documentation as needed, while ensuring effective communication to all departments regarding any modifications or additions.
• Manage the drawing control register, overseeing the logging of new or revised drawings and updating file locations accordingly, while notifying departments of revisions using a standardised email format.
• Support exhibition-related activities, including pricing, internal departmental liaison, booking logistics, and organisational coordination.
• Oversee renewals for all business communication contracts, including phone and landline contracts, and troubleshoot technical issues directly with service providers.
• Address IT-related technical issues and equipment matters by liaising directly with IT service providers.
• Source quotations, review, obtain approval, select, order, and oversee the installation of new computers, laptops, and printers.
• Take ownership of Case Study creation and management.
• Maintain optimal stock levels for all business stationary, business cards, and welfare items.
• Provide support to the Executive Director with holiday and absence tracking.
• Assume responsibility for post management, ensuring timely distribution and handling of incoming and outgoing mail.

Skills and Qualifications:

• Previous experience in a similar administrative role.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office suite.
• Ability to multi-task and prioritise tasks effectively.
• Knowledge of ISO standards (desirable but not essential).

This role offers an exciting opportunity to play a key role in supporting the management team and ensuring the smooth operation of the business. If you have the skills and experience required, we would love to hear from you.