Management Support Assistant

Main Duties and Responsibilities: Processing of income and expenditure information Invoice generation Cash-flow monitoring Monitoring of bank accounts Purchase and sales ledger processing Reconciliation and balancing of accounts Petty Cash monitoring and processing EMIS searches and recall activity to support clinical contracts Practice income achievement authorisation (CQRS) Submit claims, data submissions and reimbursement claims Usual GP re-allocation to ensure fair and equitable distribution of patients Monthly payroll processing and recording Calculation of holiday entitlements Specific assigned tasks, project support or development / change work which may arise from time to time Other tasks deemed appropriate delegated by the Practice Manager or Partners. Confidentiality The post holder must ensure that confidentiality of both patient and practice information is maintained at all times in accordance with the practice confidentiality policy. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, including participation in an annual individual performance review Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive you will be expected to carry out other reasonable tasks and projects as requested, from time to time. It will also be developed periodically as the local healthcare environment change.