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SalaryReed are delighted to be working with a fantastic family business in Ipswich who are looking to recruit an Operations Administrator.
This is an exciting role for the right candidate, as it offers a variety of duties, with the ability to learn and grow your skillsets, all whilst being supported by department heads.
We’re looking for an exceptional candidate who can provide excellent office support along with taking the lead with customer services. You will have a keen eye for detail and a proactive attitude to ensure the smooth running of our client’s business.
Responsibilities
• Be the first point of contact for our business, handling telephone calls, emails, and reception visitors with a positive and friendly demeanour.
• Process customer and website orders, keeping customers updated on the order status, and liaising with production to ensure timely dispatch.
• Book and liaise with transport for order delivery and resolve any issues or delays.
• Order supplies, file documents, and perform general admin tasks to ensure office tidiness and efficiency.
• Support the directors and assist in a variety of aspects across the business.
• Monitor and maintain social media accounts, by providing prompt and accurate responses to queries and posting company updates.
• Occasional attendance for tradeshows and for customer visits may be required.
Key Skills
• You must be a self-starter, self-motivated and with a think-out-of-the-box mindset.
• proven experience in customer service and administration is required.
• Willingness to collaborate and build relationships.
• Attention to detail is vital to this role.
• Be a team player.
Benefits
• Fulltime, Permanent position
• Salary of up to £27,000pa
• Monday – Friday
• 35 hours per week
• 20 days annual leave + bank holiday (this increases with length of service)
• Company pension scheme
• Career progression opportunities
• Free onsite parking
• Company events
If this role sounds exciting and you have the relevant experience, please do apply or call the Reed Ipswich office for more information.
