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Form of work
SalaryJob Introduction
What you’ll do
As a not-for-profit housing organisation providing more affordable homes for Londoners, we’re on a mission to work better together for our residents and make London a home for those who live in our capital, whatever their circumstances
As a Tenancy Sustainment and SafeguardingTeam Leader, you will have a pivotal role in the delivery of the Tenancy Sustainment and Safeguarding strategies and will act as organisational lead and subject matter expert for safeguarding, keeping abreast of evolving legislation and best practice, strategically putting in place a safeguarding framework whilst building upon Tenancy Sustainment activities already delivered.
Key to your success will be close working with frontline teams to ensure staff have the information, training, and tools required to support their residents with both safeguarding and sustaining tenancies.
How you’ll do it
Working across the Operations Directorate and reporting to the Tenancy Sustainment and Safeguarding Manager, you will ensure front-line staff have access to resources, training, and tools to effectively deal with safeguarding cases and support Tenancy Sustainment objectives.
Working with your team, your aim will be to increase the capacity of front-line staff to identify and deal with safeguarding and Tenancy Sustainment cases effectively and early.
Your work will contribute to our customer strategy objective helping residents to feel safe in their homes.
Specific duties will include:
- Management and supervision of tenancy and Safeguarding officers ensuring high-quality support is provided to teams, including monitoring of outputs through KPIs.
- Develop a safeguarding framework that supports teams to be equipped to identify and manage safeguarding and Tenancy Sustainment concerns.
- Lead the development and implementation of a safeguarding champions programme to train representatives around the organisation to help raise awareness of key safeguarding issues and promote resources available for staff.
The Ideal Candidate
We are looking for a Team Leader with expert knowledge of safeguarding and a passion for sustaining tenancies and Safeguarding vulnerable people.
The ideal candidate will be proactive, have lots of ideas, have a good working knowledge of safeguarding legislation and best practice, and will be able to line manage a team to put resources and training in place for staff.
Essential:
- Expert knowledge of safeguarding legislation and regulatory framework.
- A strong understanding of vulnerability and good working knowledge of associated areas including domestic abuse, mental capacity, hoarding, and suicide/self-harm.
- Experience in developing and delivering safeguarding training.
Desirable:
- Educated to degree level or equivalent
- An understanding and awareness of the financial inclusion sector, universal credit, housing benefits, legacy welfare benefits, the claims process, and spotting early issues.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest-free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
For more information on what we do and what makes us different please visit:
https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, and a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity, and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 10 April 2024
Step 2: Successful candidates will be invited to interview
Interview date: w/c 29 April 2024
This role is currently eligible for sponsorship under the Skilled Worker visa route
Should a redeployee apply for this role, their application will be considered before any others.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Attached documents
- values and behaviours.pdf
- Tenancy Sustainment and Safeguarding Team Leader.pdf
