Customer Services Manager jobs in West Midlands, England

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SERVICE DELIVERY MANAGER

All contract PPM and reactive call delivery are fully compliant with the relevant industry standards. Carry out engineer audits on a regular basis. Ensure that response, repair and maintenance are met in accordance with SLAs/KPI...

CompanyOcs Group Uk
AddressBirmingham, West Midlands
CategoryHuman Resources
Job typePermanent
Date Posted 6 days ago See detail

Service delivery Manager

Ocs Group Uk

Birmingham, West Midlands

All contract PPM and reactive call delivery are fully compliant with the relevant industry standards. Carry out engineer audits on a regular basis. Ensure that response, repair and maintenance are met in accordance with SLAs/KPI...

Customer Service Coordinator

Lloyd Recruitment Services Ltd

West Midlands, England

£14.09 per hour

A confident administrator / coordinator, with a minimum of eighteen months experience. Available immediately. Highly organised, methodical with excellent attention to detail. IT proficient with strong Excel. Onboarding new clients...

Project Manager (Building Services)

Solihull Metropolitan Borough Council

Solihull, West Midlands

£42403 - £48474

Solihull Councils hugely successful Property Services Team have a fantastic opportunity for a Project Manager to join its dedicated team to lead, manage and deliver a wide-range of mechanical, electrical and energy projects and r...

Customer Service Administrator

Met Recruitment Uk Ltd

Wolverhampton, West Midlands

Competitive

Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email. Update customers on the status of their order, answer any questions or concerns. Provide the highest level...

Service Manager (Motor Trade)

Recright Ltd

Wolverhampton, West Midlands

Competitive

Permanent. Salary negotiable and will depend on experience. Hours of work: Monday to Friday - 08:00 to 17:30 (45 hours per week). Location: Bushbury, Wolverhampton. Manage all Service Department procedures with the aid of Workshop...

Customer Service Advisor

Gleeson Recruitment Group

Coventry, West Midlands

£11.50 - £13.00/hour

Serve as the primary point of contact for customer inquiries via phone, email, and live chat. Respond promptly and professionally to customer requests, concerns, and complaints. Provide accurate information about products, service...

Customer Service Coordinator

Call Centre And Customer Service

Coventry, West Midlands

£ 27000 - £ 30000 / Year

Primary day to day customer point of contact for Customers , providing proactive communication on all order related matters and ensuring best possible Customer Experience. Order book review and late backlog management. Focus on ta...

Service Manager - Learning Disabilities

Connect Care Recruitment

Dudley, West Midlands

£35000.0 - 35000.0 Per year

Service Manager - Learning Disabilities / Mental HealthRegional role - Dudley - Part remoteup to 35,000 + mileageFull TimeWe are currently recruiting for a Service Manager for one of the UK's leading Learning Disabilities and men...

Reception Customer Service

Ritz Recruitment Ltd

Birmingham, West Midlands

£11 Hourly

Prior experience in Customer Service is essential. Experience in administrative and reception duties is preferred. Proficiency in IT. Customer-focused with experience in a service-oriented environment. Excellent organisational and...

Customer Service Advisor (Legal)

Talk Staff Group Limited

Birmingham, West Midlands

£23,000/annum

Excellent communication skills written and verbal. Hold previous experience within a administration role or customer focused environment ideally within the legal sector. Work well under pressure and be highly organised. Be confide...

Secretarial Services Manager

Career Legal

Birmingham, West Midlands

55,000

Gaining insights into critical business challenges by collaborating closely with HR Managers and Office Managers. Directly managing ASSMs, providing coaching and support to enhance their capabilities in managing and enhancing perf...

Portuguese Speaking Customer Service Advisor

People Solutions Group Limited

West Midlands, England

£13.00 per hour

This role is responsible for conducting unscripted telephone appointment making, data cleansing, research and leading generation campaigns throughout the UK and Europe on behalf of Clients. You will be predominately speaking to Br...

Head of Managed Security Services

Digital Workspace

Birmingham, West Midlands

retain and grow our Managed Security Service client base. increase the number of products and services available through our Managed Security Service offering. implement our pricing strategy consistently. develop our key external...

Company Secretarial Manager - Top10 Professional Services Firm

Sjc Partners

Birmingham, West Midlands

Competitive

Advising staff on all aspects of Company Secretarial work. Delivering advisory work for clients (for example within Corporate Simplification and projects related to incorporating companies). Conducting rigorous project and financi...

Customer Service Administrator

Gtc Recruitment

Dudley, West Midlands

£23,000 - £26,000 Annual

Handle customer inquiries via phone, email, and live chat promptly and professionally.2. Assist customers with order processing, product inquiries, and issue resolution.3. Identify opportunities for process improvement to enhance...

Reception Customer Service

Ritz Recruitment

Birmingham, West Midlands

£11 Hourly

Prior experience in Customer Service is essential. Experience in administrative and reception duties is preferred. Proficiency in IT. Customer-focused with experience in a service-oriented environment. Excellent organisational and...

Customer Service Executive

Kelly Services

West Midlands, England

£24,000 - £26,000 per annum

Salary up to 26,000 depending on experience. 25% basic salary OTE Quarterly bonus (after probation). Hybrid working. 30 days holiday per year. Company pension. Free onsite parking. Relaxed dress code. Cycle to work scheme. 37.5 h...

Customer service advisor

Niyaa People

West Midlands, England

£15.00 - £16.00 per hour

Ensure that resources are allocated between in-house and external resources to prevent duplicate labour. Providing good Customer service at all times. Dealing with high inbound call volumes. Ensuring all data is logged accurately...

Cruise Customer Service Consultant

Succeed Recruitment Solutions

West Midlands, England

A fully homebased role - all equipment is provided. A salary up up to 25,000 plus incentives. Working hours between 9am - 6pm. Saturdays on a rota basis and Sundays during May - Sep only. Fantastic cruise and travel discounts for...

Freight Forwarding Customer Services Operator

Red Recruit Ltd

West Midlands, England

£27,000 - £29,000 per annum

Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade. Booking deliveries in with customers. Liaising with suppliers / Origin Offices. Build strong relationships...

Senior Service Manager - Community and Housing Related Support

Networx Recruitment

Birmingham, West Midlands

Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual)

Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations. Ensure the recruitment of high-quality colleagues by p...

Customer Service Assistant

Ritz Recruitment Ltd

West Midlands, England

£11.44 per hour

Respond to and resolve student inquiries. Manage incoming deliveries. Process rent payments. Provide reception and Customer Service assistance. Maintain and update IT systems. Support the Manager in all areas, including marketing...

Warehouse / Customer Service Assessor Trainee or Qualified

Km Education Recruitment Ltd

West Midlands, England

£26,000 - £29,000 per annum

The successful candidate must have experience of working within a Warehousing environment, at Supervisory level or above. Confident to deliver Functional Skills Maths and English at Level 2. Excellent IT / Computer skills. Happy t...

Technical Services Manager NHS

Fusion People Ltd

West Midlands, England

£55,000 - £60,000 per annum

HTM-02 Authorised Persons for Medical Gas Pipelines Systems (MGPS). HTM-03 Authorised Persons for specialist Ventilations Systems. HTM-06-(02)(03) Authorised Persons for LV and HV. Authorised Persons for Mechanical Systems. BOAS S...

Customer Service Specialist

Dpd Group Uk

Smethwick, West Midlands

£23,500 a year

Contract: Permanent / 37.5 Hours Per Week Salary: Circa 23500 Location: Smethwick Head Office, Roebuck Lane, B66 1BY Days of Work: Monday to Friday plus occasional weekends Hours of work: Between the hours of 8.00am and 6.30pm An...

Customer Service Assistant

Red Cube Storageltd

Birmingham, West Midlands

From £11,500 a year

On-site parking. Answer incoming customer inquiries. Stay up-to-date on new products, services, and policies. Collect and report customer feedback to ensure that best practice is recognised and maintained. Engage with customers in...

Jewellery Customer Service & Sales Assistant

Jewellery Quarter Bullion Ltd

Birmingham, West Midlands

£23,500 a year

Client Engagement and Consultation: Welcome clients with warmth and professionalism, cultivating authentic connections by actively listening to their preferences and needs. Product Expertise: Develop an in-depth understanding of o...

Customer Services Advisor

Post Office Ltd

Birmingham, West Midlands

From £12.62 an hour

25 days annual leave that increases with tenure. Generous pension contribution. Access to Benenden Healthcare. Life assurance. Income protection after 12 months service. Full support from our employee assistance programme and acce...

Online Customer Service

Barberboss

Birmingham, West Midlands

£22,000 - £24,000 a year

A Customer Service Representative handles customer interaction for an organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining Customer Service records. Mainta...

Part Time Customer Service Assistant

Hello Student Management Limited

Birmingham, West Midlands

£12.48 an hour

25 days holiday entitlement (pro rata for Part Time colleagues. Have your birthday off! 8% pension (7.5% employer / 0.5% employee) contribution. SmartTech - get the latest technology and spread the payments over time with no inter...