Account Manager

London Business Training & Consulting (LBTC) is a management coaching, training and consultancy service provider operating out of its head office in Hammersmith, West London. For over eight (8) years LBTC has catered for the learning & development needs of innumerable individuals and organizations of all sizes from all over the world.

• Our company aims at an inclusive and fair organizational culture where everyone feels respected, well-treated, and experiences deep and mutually beneficial relationships.
• We create a sense of belonging for our employees and an environment where our people are comfortable to be themselves at work.
• Our strong culture aligns every one of our company to work energetically and take ownership of our Equality, Diversion and Inclusion policy.
• Our team serves as an exemplary model, comprising individuals from various age groups, ethnicities, cultures, genders, religions, and socioeconomic backgrounds.
• Our values, practices and norms positively influenced customer experiences, satisfaction and trust. Holistically, our values are the tone of our brand reputation.
• With a defined organizational culture and ethical business practices, LBTC is extending its influence on society by shaping societal attitudes and behaviours.
• Additionally, workplace practices including work-life balance, employee well-being and fair treatment enable individuals to contribute to societal well-being.

Job Description

The Account Manager will be responsible for both maintaining and increasing LBTC’s year-on-year sales revenue.

Primary responsibilities:

1. To encourage course bookings by promptly responding to enquiries from prospective delegates.

2. To identify suitable sources of leads and/or platforms for lead generation.

3. To establish productive professional relationships with HR / Training departments of key client accounts, with a view to provide ongoing support in the identification of relevant training courses to address their employees’ training needs.

4. To undertake business trips to, and organize marketing events, in targeted geographical markets – with the intention of developing and maintaining key client accounts in said markets.

5. To devise, submit, follow-up and implement, proposals for bespoke services.

Person profile:

Essential

Qualification

Undergraduate-level degree in Business / Management.

Experience

Previous experience in sales role.

Skills

Selling and Sales Management skills.

Ability to develop and nurture key client relationships.

Ability to converse with a diverse range of people at all levels.

Ability to draft complex correspondence.

Ability to deliver on deadlines.

Ability to adapt processes to align with strategic objectives.

Working knowledge of:

- Cloud computing

- MS Excel (or equivalent)

- MS Outlook (or equivalent)

- MS PowerPoint (or equivalent)

- MS Word (or equivalent)

Competencies

Ability to establish and nurture positive client relationships.

Ability to work independently with minimal supervision.

Desire to acquire knowledge and skills through learning and development.

Ability to use initiative and be pro-active.

Desirable

Qualification

Masters’ Degree in Business / Management.

Experience

Experience managing a sales team, including recruitment and performance management.

Skills

Leadership

Team-building skills

Working knowledge of:

- CRM systems

Competencies

Ability to develop a strategic perspective of business management.

Job Type: Full-time

Pay: £40,000.00 per year

Benefits:

• Canteen
• On-site gym
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location: Hybrid remote in London, W6 0NB

Application deadline: 23/04/2024