Office Administrator/ Customer Service Advisor

Our client, based in the Chesham area are looking to add a Admin/ Customer Service Advisor due to growth within the business.

Responsibilities will include:
" Build sustainable relationships and trust with customers and the external sales team through open and interactive communication
" Manage incoming phone calls
" Meet personal/Customer Service team KPI s and targets
" Handle customer complaints, providing appropriate solutions and alternatives
" Raise quotations when requested
" Identify and assess customers needs to achieve satisfaction

" Requirements and skills:
" 2-3 years of experience working in a busy office environment
" Strong phone mannerisms
" Outstanding communication skills
" A strong team player
" Flexible and keen to learn
" Good knowledge of how to use Microsoft Office

Benefits:
" Base salary 28,000 per annum
" Company pension
" 5% bonus opportunity per quarter based on hitting sales target (therefore opportunity to earn 20% bonus in a year)
" 25 days holiday per year + statuary holidays
" Car parking provided
" Office based Mon-Fri 9am- 5pm

Apply now